The fridge could have been switched on shortly before you arrived - and will need a bit of time to cool down.
The temperature switch could have been mingled with - turn it up (temperature down) and wait a bit.
If you book through lisbonoasis.com you pay when you book. If you have difficulties booking we can send you a payment request which you then have 24 hours to pay.
There is more material here,
And then there are Santo Antonio party of course.... around 9-16 June every year
What to see in old Lisbon
Here is flat by flat;
Alfama I_English_Travel documents and flat into_Lisbon Oasis,
Alfama II_English_Travel documents and flat intro_Lisbon Oasis,
Alfama III_English_Travel documents and flat intro_Lisbon Oasis,
Alfama IV_English_Travel documents and flat intro_Lisbon Oasis,
Mouraria I_English_Travel documents and flat into_Lisbon Oasis,
Mouraria II_English_Travel documents and flat into_Lisbon Oasis,
Mouraria III_English_Travel documents and flat into_Lisbon Oasis
To get to or from the flats in the Alfama building;
Our chauffeur, Margarida, will wait for you in airport (with your name on board) and escort you to the flat. Estimated travel time: 15 minutes. Price for the taxi up to four persons; typically 14-15 Euros – 20 Euros is maximum (so she operates with taximetre and it will typically charge 14-15 Euros – however there is a ceiling of 20 Euros). Write Margarida at email@example.com, or call or send sms to +351 96 571 33 55, if you wish this option.
Take a taxi - better from the departure terminal than arrival (!) - to the Museo do Fado and walk the last 2-3 minutes to the flat (it is impossible to drive all the way to the door). The taximetre starts at, at least 2.5 Euros and on top of that you pay at least 1.60 Euros for luggage going in the trunk (independently of how much you fill it up and how many pieces of luggage you have). There is also a 0.80 Euro surcharge in case you book your taxi by phone beforehand. A taxi to Museo do Fado should cost 10-12 Euro. Always check that the metre is on when taking a taxi!
If you need to call a taxi I suggest Auto-coop (+351) 217 932 756
There is now metro in Lisbon airport and there are about 500 meters to walk from the nearest metro station, Santa Apolonia to your flat. The Lisbon metro is relatively cheap with prices starting at 1.20 cents for a one-way ticket (which will bring you to all but three stations – see map below) and runs quite regularly.
To get to the flats in the Mouraria building;
Take a taxi - better from the departure terminal than arrival (!) - to Rua Marques de Ponte de Lima 19. The taximetre starts at, at least 2.5 Euros and on top of that you pay at least 1.60 Euros for luggage going in the trunk (independently of how much you fill it up and how many pieces of luggage you have). There is also a 0.80 Euro surcharge in case you book your taxi by phone beforehand. A should cost 10-12 Euro. Always check that the metre is on when taking a taxi!
There is now metro in Lisbon airport and there are about 200 meters to walk from the nearest metro station, Martim Moniz to your flat. The Lisbon metro is relatively cheap with prices starting at 1.20 cents for a one-way ticket (which will bring you to all but three stations – see map below) and runs quite regularly.
To get to the flats in the Sao Vicente building;
Take a taxi - better from the departure terminal than arrival (!) - to Largo de Santa Marinha and walk the last 70 metres to the flat (it is impossible to drive all the way to the door). The taximetre starts at, at least 2.5 Euros and on top of that you pay at least 1.60 Euros for luggage going in the trunk (independently of how much you fill it up and how many pieces of luggage you have). There is also a 0.80 Euro surcharge in case you book your taxi by phone beforehand. A should cost 10-12 Euro. Always check that the metre is on when taking a taxi!
There is now metro in Lisbon airport and there are about 700 meters to walk from the nearest metro station, Martim Moniz to your flat. The Lisbon metro is relatively cheap with prices starting at 1.20 cents for a one-way ticket (which will bring you to all but three stations – see map below) and runs quite regularly.
How do I get to Lisbon Oasis apartments from the airport?
Remember, never leave valuables in your car!
For the flats in the Sao Vicente building;
1. There is free public parking at Largo Santa Marinha which is around 70 metres from flats - but sometimes hard to find vacant spot. Low risk.
2. Surveyed paid parking is a Largo das Portas do Sol around 150 metres away. Zero risk.
For the flats in the Alfama building;
1. There is public paid parking in Rua do Terreiro do Trigo (but not in Rua Jardim do Tobaco!) which is around 300 metres from flats - but sometimes hard to find vacant spot. Semi-low risk.
2. Surveyed paid parking is a Parque Jardim do Tobaco around 300 metres away. Zero risk.
For the flats in the Mouraria building;
1. Surveyed paid parking is at Martim Moniz, around 200 metres away. Costs around 25 Euros a day. Zero risk.
2. There are some free of charge parking spots on Rua Marques de Ponte do Lima close to flat but it is often hard to find vacant spots.
You can also park outside down and take a metro into Lisbon centre;
Is there parking close to the flats?
The prices includes;
Wifi (free, fast, unlimited)
Towels (two per person)
What is included in the price
For Alfama building
If you have an early arrival then you can call the housekeeper (see phone number in your booking details) after your arrival and then she will try to help you.
For Mouraria building
There is space for hand-luggage size bags but even bigger bags may fit (opening of one storage space is 110 x 28 cm and of the other 47x72 cm, so your bag will need to get through that!).
It is quite safe as only other tourists/tenants have access to staircase (there has never been a problem until now),
but leaving luggage there is on your own responsibility.
You can always store your luggage in the Santa Apolonia station or Rossio station (or Cais do Sodré, Entrecampos, Oriente, Santa Apolónia, Rossio, or, Sete Rios)
Lisbon Oasis suggests you do it through this website;
No. We prefer to trust my guests and therefore have chosen not to have any safety deposit - but we'd like to encourage our guests to take good care of our places.
These will be established on an ad-hoc basis but as a rule of thumb electricity and water are not included.
The price for water is 4 Euro a cubic metre and 0.25 Euro per KwH.
The Lisbon Oasis flats are all located in the old part of Lisbon - this is the main reason they've been chosen in the first place!
They are all located in proximity to each other;
Between Alfama building and Sao Vicente building; around 350 metres
Between Alfama building and Mouraria building; around 600 metres
Between Sao Vicente and Mouraria building; around 550 metres
There are irons in all flats.
In the Mouraria building there is an iron board in the cupboard on the staircase. Please use carefully and return after use.
In the Sao Vicente and Alfama building - please ask.
Is there iron and iron board in the lisbon holiday apartments
There are basically two areas of beaches around Lisbon;
1. The stretch between Carcavelos and Cascais ('a linha'), or,
2. Costa Caparica.
To get to the first take a metro to Cais do Sodré and take a train from there in direction of Cascais.
Get off in Carcavelos, Estoril or Cascais (or another beach to your liking).
Trains run at least every 20 minutes. See Cais do Sodre - Cascais line
To get to the second go by metro to bus station Sete Rios and get a bus to Costa Caparica. See Lisbon Transport
How to get to the beaches around Lisbon?
There are sofabeds (140x200 cm) for two persons in the apartments Alfama I, Alfama II, Alfama III and Mouraria I.
There are extra foldable beds (80 x 200 cm) in the apartments Sao Vicente I and Sao Vicente II.
There are ´sofaarmchairs´, also called oneperson sofabed (80 x 200 cm), in Alfama IV and Mouraria III.
There are no extra sleeping facilities in Mouraria II.
Are there sofa beds or extra beds
The nearest shopping is available here;
For the apartments'Alfama I, II, III and IV';
Grocery store in Beco do Mexias (not even 100 meters away from Alfama building)
For apartments 'Mouraria I, II and III';
There is a grocery shop right in front of building at Rua Marques Ponte do Lima 21 - opening hours vary!
For apartments'Sao Vicente I and II';
Several merchants in Rua do Salvador
You also have the possibility to order food and groceries online from TimeResQ
Where can I do shopping
Three things to check for TV;
1. That both TV and receiver is on
2. That cables are properly connected
3. Push button ´AV´ or ´input´ on TV remote control (or TV itself) until signal from receiver comes through.
Two things to check for exhaust hood;
1. That you have pulled out the hood lid
2. That it is turned on (next to the hood light switch)
All apartments are equipped with;
Kitchen utentils (pots, pans, plates, cuttlery, cups, glasses, etc)
Two hot plates
Espresso coffee maker
Air conditioning (all but apartment ´Mouraria II´).
Cot/crib/babybed (all but apartment ´Mouraria II´).
Sofabed/armchairbed (all but apartment ´Mouraria II´).
All apartments have fast, free and unlimited wifi.
Yes, but you might not appreciate its taste!
Using the code to wifi you received you can access Lisbon Oasis Wifi these following four places:
1. Around Beco da Bicha
2. Around Rua da Oliveirinha 10-16
3. Around Rua Joao do Outeiro 53-55
4. Around Rua Antero de Quental 26-39
Where do I find free Lisbon Oasis Wifi hot spots
Please leave it in the trash cans on the street
There is a washing machine when you can do your laundry, in the flats of Alfama III and IV, as well as in Sao Vicente I and II, and lastly in Mouraria I, II and III.
For flats Alfama I and II, the closest option is in Washstation Alfama, R. dos Remédios 115, 1100-444 Lisboa
For the apartments Alfama I, II, III and IV;
1. Whatsapp message or call to +351 91 427 58 64 (for instance by using the wifi of the flat you are going to)
2. Call or sms to +351 968 397 020
For the apartments Mouraria I, II and III;
1. Call or sms to +351 917 534 602
For Sao Vicente and Alfama building closest police station is;
Largo Museu da Artilharia, n.º 1
Rua da Palma nº 169
See more at;
There are manuals next to microwave and/or in kitchen cupboard
Yes. There is electric heating either in your AC unit or in a fan with heating in your apartment. In Alfama IV there is under the floor heating.
Lisbon is one of the safest cities in Europe
However, of course you need to take precautions - for instance by locking your door with key - also at night.
Use the dehumidifier function of your AC unit.
In winter occupation rates are low and weather humid, but your mere presence normally helps.
You can also air out flat during drier days.
Please check that the water heater is plugged.
If it is, it might be due to power interruption after which water needs time to heat.
If after a couple of hours there is no hot water, then please contact firstname.lastname@example.org
TV channels are ordered alfabetically
Shower head has different positions, try turning it.
There might appear to be two networks but only one is working - try both with same code.
If you are in apartment with router, trying re-booting
Normally handle has to be in horizontal position.
Position upwards opens partially.
Press the black rectangular button, and check fuses, on the electric control board
Mid-stay cleaning is not included - you can order it for 18 euros.
Change of towels and linen is not included - you can order it for 18 euros.
You can get mid-stay cleaning and change of towels & linen for 29 Euros.
How do I contact Lisbon Oasis?
In this section you will find the answers to most of the FAQs about Lisbonoasis.com Read everything you want to know about your holiday accommodation.
If you have any additional questions, you can always contact us at:
Can I bring my pet?
We allow pets in the apartment Alfama IV.
Normally you can arrive at anytime after 14.00 - and depart latest by 11.00.
If there is nobody the day before you, then you can go straight to flat - this can only be confirmed 24 hours before your arrival.
On the day of your departure we kindly ask to pack your luggage by 11 AM - so the cleaning staff can work - and then you can leave your luggage for a couple of hours if need be.
And, there is no charge for late arrival.
As mentioned on our General Conditions, you can make a cancellation maximum 7 days before arrival and be reimbursed 50%. Cancellations less than 7 days before arrival are not refunded.
What do I have to take with me?
Bed linen, towels and toilet paper are included. The accommodations are self-catered, therefore consumption goods are NOT included, such as food, drinks, soap etc.
How do I pay?
You can make the actual booking by filling in the form, clicking 'send' and pay following the instructions, or see;
How do I make a reservation?
After choosing the preferred accommodation, fill in the form and the days you want the flat. Follow instructions and carry out safe payment thereby booking the apartment.
You can pay with various kinds of credit cards as well as Paypal. If you need help please see;
Reservation/booking is only effective after payment is done (of either full amount or 25% deposit) !
How do I leave the keys when I leave?
There are two options;
1. you can leave the keys in the flat, but if you do so make sure you can get out the main door (this applies to flats Mouraria I, II and III as well as Alfama I and II!).
2. You can also leave keys in key box but if you do so, please remember to put combination back to ´0000´ afterwards!
Access one given apartment and check the calendar.